Privacy Policy

Our Commitment Towards Data Security

PIXME.IN — PRIVACY POLICY

Welcome to Pixme, a brand of ANGIRA CREATION. This Privacy Policy explains how Pixme collects, uses, stores, shares, and protects information when you visit or use our website https://www.pixme.in/, place an order, create a personalised product, contact us, or use any services provided through our website.

By accessing or using Pixme.in, you agree to the practices described in this Privacy Policy.

1. About Pixme

Pixme is a personalised products, printing, stationery, gifting, and décor brand operated by ANGIRA CREATION, Rajasthan, India.

Pixme provides a wide range of products and services, including:

  • Customised and personalised stationery
  • Photobooks
  • Kids stationery and personalised kids products
  • Tags and badges
  • Photo calendars
  • Personalised gifts
  • Home and office décor
  • Photo prints
  • Accessories
  • Gifting and packing products
  • Other personalised, printed, creative, and customised products

Our products may allow customers to provide personal information and customised content such as names, photographs, messages, dates, artwork, designs, or other information required to create the requested product.

This Privacy Policy applies to information collected through Pixme.in, our online services, customer communications, order-processing systems, and related services.

2. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, customise a product, contact us, or otherwise interact with Pixme.

2.1 Personal Information

Depending on how you use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping/delivery address
  • Account information
  • Order information
  • Customer support communications
  • Information provided through forms on our website

We collect only information that is reasonably necessary to provide our products and services.

2.2 Customisation Information

Because Pixme offers personalised and customised products, you may provide information such as:

  • Names
  • Photographs
  • Children’s names
  • Family names
  • Dates
  • Messages
  • Quotes
  • Personal notes
  • Artwork
  • Designs
  • Text
  • Other customer-provided content required for personalisation

This information may be used to design, print, manufacture, customise, package, and deliver the product you have ordered.

2.3 Order and Product Information

When you place an order, we may collect information relating to:

  • Products purchased
  • Product customisation details
  • Selected designs and options
  • Order value
  • Order date and time
  • Delivery information
  • Order status
  • Customer requests
  • Replacement, return, or support information

2.4 Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

Pixme does not intentionally store complete payment-card information such as full card numbers, CVV numbers, or banking passwords on our own servers.

Payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.

3. Information Received Through Google Services

If Pixme provides an option to sign in to or connect with our services using a Google account, Pixme may receive information from Google that you have authorised us to access.

Depending on the permissions granted, this may include:

  • Your name
  • Email address
  • Profile picture, where available
  • Google account identifier or similar account-related identifier

We only request and access Google user data that is necessary for the functionality of the relevant Pixme service and that you have authorised through Google’s consent screen.

How We Use Google User Data

Google user data may be used to:

  • Authenticate and identify your account
  • Create or maintain your Pixme account
  • Allow you to sign in to Pixme
  • Associate your Google account with your Pixme account
  • Provide features or services requested by you
  • Communicate with you regarding your account or requested services
  • Maintain the security and functionality of our services

We do not sell Google user data.

We do not use Google user data for targeted advertising, personalised advertising, retargeted advertising, credit-worthiness assessment, lending purposes, or sale to data brokers.

4. Google API Services Limited Use Disclosure

Where Pixme uses Google APIs, our use and transfer of information received from Google APIs will adhere to the Google API Services User Data Policy, including applicable Limited Use requirements.

Google user data obtained through Google APIs will only be used for purposes necessary to provide or improve the functionality of Pixme that is requested or authorised by the user.

We do not sell Google user data to third parties.

We do not transfer Google user data to third parties for advertising purposes or for purposes unrelated to providing or improving the relevant Pixme functionality.

We do not use Google user data to develop, improve, or train generalized or non-personalised artificial intelligence or machine-learning models.

Where Google user data is processed by service providers acting on our behalf, such processing will be limited to providing the relevant Pixme functionality or services and will be subject to appropriate confidentiality and data-protection obligations.

5. How We Use Personal Information

We may use information collected from you for the following purposes:

  • Processing and fulfilling orders
  • Creating customised and personalised products
  • Printing and producing personalised products
  • Processing photographs and other customer-provided content for your order
  • Delivering products to the requested address
  • Providing customer support
  • Communicating about orders and services
  • Sending order confirmations
  • Sending delivery and shipping updates
  • Responding to enquiries
  • Processing payments through authorised payment providers
  • Managing customer accounts
  • Improving our website and services
  • Maintaining account and platform security
  • Preventing fraud, misuse, and unauthorised activity
  • Maintaining business and transaction records
  • Handling returns, replacements, and customer-service requests
  • Complying with applicable laws and legal obligations

We use personal information only for legitimate business, service, operational, legal, or user-requested purposes.

6. How We Share Information

Pixme does not sell, rent, or trade personal information to third parties.

We may share limited information with trusted service providers when reasonably necessary to provide our products and services.

These may include:

Payment Service Providers

Payment information may be processed through third-party payment gateways or financial service providers.

Shipping and Courier Partners

We may provide necessary information such as:

  • Customer name
  • Phone number
  • Delivery address
  • Order details where necessary

to courier, logistics, and delivery partners for fulfilment of an order.

Production and Printing Partners

Where necessary to fulfil an order, authorised production, printing, manufacturing, or service partners may receive limited customer information or customised content required to create the ordered product.

Technology and Hosting Providers

We may use third-party providers for:

  • Website hosting
  • Website infrastructure
  • Cloud storage
  • Email
  • Communication
  • Security
  • Analytics
  • Technical support
  • Order processing

Such providers may process information on our behalf as necessary to provide their services.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, legal process, court order, governmental request, fraud investigation, or to protect our rights, customers, property, or services.

7. Google User Data Sharing Restrictions

Where Pixme receives information through Google APIs, that information will be handled in accordance with applicable Google API policies.

Google user data will not be sold.

Google user data will not be transferred to third parties for advertising purposes or unrelated purposes.

Access to Google user data will be limited to what is reasonably necessary for the relevant functionality or service authorised by the user.

If third-party service providers process Google user data on our behalf, their access will be limited to the services they are providing to Pixme and subject to appropriate confidentiality and data-protection requirements.

8. Cookies and Similar Technologies

Pixme.in may use cookies and similar technologies to improve website functionality and user experience.

Cookies may be used to:

  • Keep the website functioning correctly
  • Remember certain preferences
  • Maintain login or session information
  • Understand website usage
  • Improve website performance
  • Support shopping-cart and checkout functionality
  • Help us analyse website traffic

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

9. Website Analytics

Pixme may use analytics and similar technologies to understand how visitors use our website.

Analytics information may include:

  • Pages visited
  • Approximate usage information
  • Browser and device information
  • Referring pages
  • Website interactions
  • General technical information

Analytics data may help us understand website performance, improve our products and services, and provide a better customer experience.

Where third-party analytics services are used, their own privacy policies may also apply.

10. Data Security

Pixme takes reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access
  • Unauthorised disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no website, online service, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account credentials and personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods where necessary for:

  • Accounting
  • Taxation
  • Legal compliance
  • Fraud prevention
  • Dispute resolution
  • Order history
  • Warranty or replacement handling
  • Business records
  • Security
  • Other legitimate business purposes

Where information is no longer required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and business requirements.

12. Google Account Data Retention and Deletion

If you connect a Google account to Pixme and later disconnect or revoke that access, Pixme will no longer access Google data through that authorisation, except where continued processing is permitted or required by applicable law or where information has already been lawfully retained for another disclosed purpose.

13. How to Request Data Deletion

You may request access to, correction of, or deletion of your personal information by contacting Pixme.

Data Deletion Request

Email: pixmegallery@gmail.com

Phone / WhatsApp: +91 9549541111

When submitting a deletion request, please provide sufficient information for us to identify your account or order.

We may need to verify the request before processing it to protect against unauthorised deletion or disclosure.

Eligible deletion requests will be processed within a reasonable period, subject to applicable legal, regulatory, accounting, security, and legitimate business requirements.

14. Your Google Account Permissions

If you connect your Google account to Pixme, Google will display the permissions requested by the application before you provide consent.

You may review or revoke an application’s Google Account access through your Google Account settings.

If you revoke access, Pixme will no longer be able to access the Google data covered by that authorisation.

Revoking Google access may prevent certain Pixme features that depend on that connection from functioning.

15. Children’s Privacy

Pixme offers a range of children’s products, including personalised kids stationery, stickers, notebooks, school-related products, and other children’s items.

Pixme’s services are intended for general audiences and are not specifically directed toward children under the applicable minimum digital-consent age.

Where a customer provides information about a child for the purpose of purchasing or personalising a product, such information should be provided by a parent, guardian, or other person legally authorised to provide it.

We do not knowingly collect children’s personal information for unrelated purposes.

If you believe that a child has provided personal information to us without appropriate consent or authorisation, please contact us so that we can review the situation and take appropriate action.

16. Third-Party Websites and Services

Pixme.in may contain links to third-party websites, services, payment providers, marketplaces, social media platforms, courier services, or other external services.

Pixme is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

17. International Data Processing

Some technology, hosting, communication, payment, analytics, or other service providers used by Pixme may process information on servers located outside India.

Where applicable, we take reasonable steps to ensure that information is handled in accordance with applicable contractual, security, and legal requirements.

18. Personalised Product Information

Personalisation is an important part of Pixme’s services.

For customised products, customers may provide:

  • Photographs
  • Names
  • Children’s names
  • Dates
  • Messages
  • Quotes
  • Artwork
  • Designs
  • Text
  • Other personalised content

Such information may be accessed by authorised Pixme personnel and relevant production or service providers only when reasonably necessary to:

  • Create the requested design
  • Prepare the product for printing
  • Produce the customised product
  • Verify customer-provided information
  • Fulfil the order
  • Package and deliver the product
  • Provide customer support
  • Handle returns, replacements, or corrections

Customer-provided photographs and customised content are not sold or licensed by Pixme for unrelated commercial purposes.

Pixme may, however, use customer content for service-related purposes where necessary to process and fulfil the customer’s order.

19. Marketing Communications

Where permitted by applicable law, Pixme may communicate with customers regarding:

  • Products
  • New launches
  • Services
  • Offers
  • Discounts
  • Promotions
  • Updates
  • Other Pixme-related information

Customers may request that marketing communications be stopped.

Transactional communications, such as:

  • Order confirmations
  • Payment notifications
  • Shipping updates
  • Delivery updates
  • Customer-service messages
  • Important account communications

may still be sent when necessary to provide the requested service.

20. Business Records

Pixme may retain certain transaction and customer information as necessary for:

  • Accounting
  • Taxation
  • Legal compliance
  • Fraud prevention
  • Dispute resolution
  • Warranty or replacement handling
  • Order history
  • Customer support
  • Business records
  • Other legitimate business purposes

21. Changes to This Privacy Policy

Pixme may update this Privacy Policy from time to time to reflect changes in:

  • Our products and services
  • Website functionality
  • Technology
  • Legal requirements
  • Data practices
  • Business operations

When changes are made, the updated version will be published on this page with a revised “Last Updated” date.

If there are material changes to how we use Google user data, we will update the relevant disclosures before applying those changes to the extent required by applicable policies and law.

22. Contact Us

If you have questions about this Privacy Policy, your personal information, customised product information, Google account data, or a data deletion request, please contact us.

Pixme
A brand of ANGIRA CREATION

Email: pixmegallery@gmail.com

Phone / WhatsApp: +91 9549541111

Address:
ANGIRA CREATION
Opp. SBI Bank, Ramanand Market
Kabir Colony, Alwar
Rajasthan – 301001
India

Website:
https://www.pixme.in/

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